I’m a shopping centre using Giftify

Get key information on where to find the resources and support you need.

How do I get in touch?

The best way for existing customers to contact us at Giftify is to reach out directly to your Account Manager.

For support, log into MyPortal by clicking ‘Log in’ at the top of this page. Here, you will be able to start a chat directly with our support team or open a ticket, as well as accessing our customer knowledge base.

I can’t remember my password, what do I do?

When you click ‘Log in’ at the top of this page, you’ll be redirected to MyPortal. Here, you’ll have the option to reset your password by clicking ‘Forgot your password?’.

I need help with a technical issue

Check out our Knowledge Base, which you can access from MyPortal, for answers to common questions. If you still need help, you’ll be able to open a ticket with our support team.

Alternatively, you can always reach out directly to your Account Manager for assistance.

I have a question about something on your website

If you’d like to discuss something you read on our website, such as a product feature or strategic insights from our content, please reach out directly to your Account Manager.

Still need help?